AiCarer

Support Centre

The place for all your AiCarer support and questions.

Get started

Download the app, sign in, allow permissions, connect a watch, and invite a carer. iPhone and Android, user and carer — all in one guide.

Open the guide

The AiCarer Manual

A detailed, picture-by-picture guide to every part of the app — the dashboard, wellness logs, Ayla voice check-ins, alerts, and sharing care with others.

Open the manual

Ask us for help

Ask the AiCarer Support Assistant anything, from setup to troubleshooting, in plain English.

AiCarer Support Assistant

Ask anything — we’re here to help.

Hi! I’m the AiCarer Support Assistant. You can ask me things like ‘How do I set up AiCarer on iPhone?’ or ‘My code didn’t arrive.’

Prefer email? support@aicarer.com.au